GreatFX Business Cards http://www.greatfxbusinesscards.com/ A small business blog featuring tips to help entrepreneurs succeed in the small business world. Topics include family business, human resources, marketing, money, networking, operations, ownership, startup, taxes and technology. Fri, 07 Nov 2008 18:52:12 +0000 http://wordpress.org/?v=2.1.2 en Telephone Etiquette Tips - Handling Client Calls http://buzz.greatfxbusinesscards.com/telephone-etiquette.htm http://buzz.greatfxbusinesscards.com/telephone-etiquette.htm#comments Mon, 18 Aug 2008 12:21:50 +0000 Michelle Cramer http://buzz.greatfxbusinesscards.com/telephone-etiquette-for-the-average-client-call.htm Telephone Etiquette

I carry many hats working for a law firm. I am a legal assistant, billing clerk and also the receptionist. A couple of weeks ago I attended a seminar called “How to Be an Outstanding Receptionist.” Not that I wasn’t any good at my job, but in recognition of the fact that no one is perfect and we all need improvement.

Most of the seminar was a refresher course, if you will, but there were some interesting topics and point that I thought useful for any business owner, not just the girl up front. One topic in particular was dealing with clientele over the phone.

Regardless of your position in a business, there are some things everyone should know:

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]]> http://buzz.greatfxbusinesscards.com/telephone-etiquette.htm/feed/ Choosing a Business Name http://buzz.greatfxbusinesscards.com/choosing-a-business-name.htm http://buzz.greatfxbusinesscards.com/choosing-a-business-name.htm#comments Wed, 28 May 2008 10:44:44 +0000 Chris Brunner http://buzz.greatfxbusinesscards.com/choosing-a-business-name.htm Choosing a business name is arguably the most important part of starting a business. Botch this one and it will haunt you for a long time.

A winning business name is more than just a catchy phrase, it should draw business in itself.

Susan Ward of About.com Canada offers these six tips for creating a winning business name:

1) Memorable – but easy to spell.
2) A strong visual element.
3) Positive connotation.
4) Must include information about what your business does.
5) Must be fairly short.
6) Choose your company/logo colors carefully.
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On the About Us page, I tell the story of this company name that originally started as BCT then GFX. Both of these were already taken so I went with GreatFX.

The “FX” sounds like “Effects” giving you “Great Effects”… what you can get by marketing with professional business cards.

Not everyone immediately understands this but many people have. It may be one of the more obscure names I’ve come up with, but it works for me :-)

Recommended Reading:

How To Create a Great Business Name
8 Mistakes To Avoid When Naming Your Business
How to Name Your Business

]]> http://buzz.greatfxbusinesscards.com/choosing-a-business-name.htm/feed/ Seeking a Dream http://buzz.greatfxbusinesscards.com/seeking-a-dream.htm http://buzz.greatfxbusinesscards.com/seeking-a-dream.htm#comments Mon, 05 May 2008 12:02:39 +0000 Michelle Cramer http://buzz.greatfxbusinesscards.com/seeking-a-dream.htm Seeking Your Dreams of EntrepreneurshipWe’ve all been there at some point in our life… flipping burgers, bagging groceries, bank teller, babysitting. Not that there is anything wrong with these jobs. Let’s face it, if people didn’t do them, then life would be much more of an inconvenience. And, though there are some that enjoy working the drive-thru at the fast food joint, many of us accept these jobs as a means of getting by, whether it be working through school or even because we have no other options and must simply earn a paycheck.

But, deep down inside, we all have a dream to do and be something else. Many of us want to work for ourselves. The ambition to be an entrepreneur is usually in the back of everyone’s mind. And though the numbers of entrepreneurs out there continue to grow, it is far too often that people have dreams and do nothing to pursue them.

You have a couple of options. The first is that you can be one of those people who has a dream his entire life, but never makes anything of it outside of an occasional hobby. Such people typically claim that life has thrown so many obstacles at them that it would be impossible to pursue their dream. And they are full of excuses, such as not having the means to get started.

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]]> http://buzz.greatfxbusinesscards.com/seeking-a-dream.htm/feed/ Expanding Your Business Overseas: Why and Why Not? http://buzz.greatfxbusinesscards.com/expanding-business-overseas-1.htm http://buzz.greatfxbusinesscards.com/expanding-business-overseas-1.htm#comments Tue, 08 Apr 2008 15:07:42 +0000 Michelle Cramer http://buzz.greatfxbusinesscards.com/expanding-business-overseas-1.htm Expanding Your Business OverseasAt some point in the self-owned business timeline, an entrepreneur will inevitably face the question of whether or not to jump in the deep end and go global. Some entrepreneurs, like myself and the photography business I started, don’t necessarily have the means or desire. I want to stick with my local market. Others, however, especially businesses who provide a tangible product rather than a service, could easily stretch their boundaries beyond the shining seas.

Why Not?
To some these may be excuses, to others, legitimate reasons to evade a risky venture:

• Language barriers.
• You may be unfamiliar with cultural practices and etiquette.
• You may be unfamiliar with local law and politics.
• Limitations of foreign labor laws.
• Time consuming and complex.
• Difficult to find a partner you can trust.

Why?
A list of reasons to overlook the risks in order to help your business grow:

• 95% of the worlds’ consumers reside outside the U.S. (according to the Office of the U.S. Trade Representative) - those are all potential new customers!
• Possible untapped market.
• Because if you don’t, your competition will.
• You don’t have to actually move overseas to do business there - the internet is your gateway to expansion.
• The risk, reward and challenge are appealing.

Whatever side you teeter toward, remember that going global doesn’t have to be a “right now” sort of thing. It’s always a possibility that you should consider, simply because you’re a business owner. If you are considering such an expansion, then there is a lot of work to be done before you begin. Be sure to check back the rest of the week as we continue discussing Expanding Your Business Overseas.

Pt. 2: Labor Laws
Pt. 3: Protecting Your Product
Pt. 4: Money and Taxes

Source:
• Inc.com: Gone Global (Inc. Magazine April 2007 cover story)

]]> http://buzz.greatfxbusinesscards.com/expanding-business-overseas-1.htm/feed/ Getting the Most Out of E-Mail Marketing http://buzz.greatfxbusinesscards.com/email-marketing-strategies.htm http://buzz.greatfxbusinesscards.com/email-marketing-strategies.htm#comments Mon, 07 Apr 2008 13:30:49 +0000 Michelle Cramer http://buzz.greatfxbusinesscards.com/email-marketing-strategies.htm Email Marketing CampaignsAmong the ever popular forms of marketing such as TV and radio ads, billboards, fliers and business cards, e-mail is another popular way to stay connected with current and future consumers. But how do you establish an e-mail list that won’t “spam” your incoming messages? And how do you keep people on that list?

List Sign-up
The best way to establish and keep a successful e-mail marketing list is to offer a list sign-up on your website and other marketing materials. That way, people who are interested in your product and special offers, and who want to hear about them, will be the recipients of your e-mails, which will help to keep them from being marked spam.

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